Finding care
A member needs a specialist and is not sure who is in network or how referrals work.
Services
Care Management & Concierge
Advocacy that helps members navigate care, understand options, and feel supported through complex health journeys.
People first, process second
Care management at ClearPath is personal. Coordinators help members find in-network options, prepare for appointments, and connect clinical and benefits questions into one conversation.
- Concierge-style navigation for everyday questions
- Support for high-cost or complex care episodes
- Collaboration with claims and pharmacy teams
- Outreach that respects privacy and member preference
Where concierge helps most
Illustrative scenarios—not guarantees of specific outcomes:
Understanding costs
Someone wants to know what an upcoming procedure may mean for deductibles and coinsurance.
Staying organized
Families managing multiple providers benefit from a single point of contact.
Want to discuss this service?
Call (202) 202-8160 or send a request—we’ll follow up by phone.
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